on 27-08-2021 18:05
Hi I would like to reset my devices please as I can’t add or delete any because it keeps coming up as to many devices and iv only got 2 on there
on 29-08-2021 11:38
Hello @Daz1969,
Welcome to the community page 🙂 Thank you for posting on here.
I am sorry to see that you have had issues resetting your devices.
I can help you with this, I just need to clear security with you first, just before I bring you into a private chat can you tell me if you are the account holder?
Many thanks,
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on 29-08-2021 21:46
Yes I am I the account holder
on 31-08-2021 08:24
Thanks, Daz1969,
Thanks for confirming you're the account holder for us. We can now assist you further with getting the TVGO issue.
I will pop you over a private message, please click on the purple envelope to accept the chat.
Kind regards Jodi.
on 31-08-2021 12:05
Hi Daz1969,
Just a quick note to advise I have reset the TVGO devices for you now. This will allow you to re-add any device of hour choice, please keep us posted with how you get on.
Kind regards Jodi.