on 06-07-2022 16:59
Reset my TV go devices please
07-07-2022 17:31 - edited 07-07-2022 17:32
HI eunanmcglynn,
Thank you for reaching out to us in our community and welcome, sorry to hear you are unable to watch TV Go due to your devices being full, what is the reason you aren't able to add another device.
Regards
Paul.
on 08-07-2022 16:40
Every time i login I have to re-register. Tried on different browsers.
on 09-07-2022 17:13
Have you used incognito mode or cleared your cookies, cache etc at all? These can mean the devices reset.
Thank you.
on 12-07-2022 16:53
No to both, seems to happen everytime.
on 13-07-2022 18:47
If any private mode is used when logging into a browser, or if you have a VPN - it would register it as a new device - is this the case at all?
Cheers,
Ryan.
