Would it be possible to reset my device list for VTV Go and Sky Sports please? We have 4 computers in the house and also my phone. I’ve been trying to replace a computer I no longer have but keep replacing the wrong one as I can’t tell them apart!
Thank you for your post and welcome to our community forums. We're here to help.
I'm so sorry to hear you're having a bit of trouble resetting your devices for Virgin TV Go recently. Have you been able to rectify this since your post or do you require some further assistance?
You can find details on how to register a device here.
Thank you, that's great... though my Sky Sports devices have not been reset (and that's the main source of frustration). Would you be able to reset those please?
Thank you for confirming. I'm going to send you a private message in a few moments so we can take some additional details to get this sorted out for you.
Please respond to this at your earliest convenience and we can go from there.