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shuggg
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Reset browser cookies reached device limit

Hi,

I had to reset Google Chrome on my laptop and clear the cookies and now when I'm trying to use Virgin TV Go it says I've reached the device limit as it's trying to register as a new device. Eventually I can replace a device but I have to wait 14 days to do that.

Is it possible to reset this device?

Thanks

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David_Bn
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Re: Reset browser cookies reached device limit

Good Afternoon shuggg,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see there's been some difficulty with the device limit on the TV Go account

 

I can seek to reset the devices for you, please check out the purple envelope in the top right hand corner for a private message from me

 

Kindest regards,

 

David_Bn

 

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