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supreme1002
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Reset all my devices

I need to reset all my devices that connect to virgin media to watch tv 

 

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Hayley_S
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Re: Reset all my devices

Hello @supreme1002,

Welcome! Thanks for posting.

I am sorry to see that you are having issues with your TV go.

Please see our website on how to do this 'here'

Many thanks,

Hayley
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supreme1002
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Re: Reset all my devices

It’s telling me I have to many devices registered even though I only have 1 and won’t let me add any until Jan 2022

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John_GS
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Re: Reset all my devices

Hi supreme1002

Thanks for coming back to us. Not to worry I shall PM you now to assist further

Best,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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John_GS
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Re: Reset all my devices

Hi @supreme1002

Thanks for joining me on PM. Just to update the thread, the devices were reset via PM. 

If you do clear cache/cookies each time you've finished using TV Go, please continue to do so but leave the ones for TV Go 🙂

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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