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Hoffa007
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Removing and replacing a device on virgin TV go...

Hello,

I managed to remove a device by replacing it with a new device but when using the new device it still tells me to many devices can you remove even though the said device is registered. 

Can I just have all my devices removed if possible to start again or a fix for my situation? 

 

Thankyou 

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Ashleigh_C
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Re: Removing and replacing a device on virgin TV go...

Hi there @Hoffa007

 

Thank you so much for your post and I am so sorry to hear that you have had this issue! 

 

I'd be more than happy to take a look into this for you, I'll send you over a PM now so we can do so. 

 

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.

 

Thank you. 

Ash_C
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