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Roger3
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Remove device from virgin go

I am trying to remove device from my virgin go on my phone as it says there are 5 devices connected to it. On looking my mobile is registered 3 times so really I only have 3 devices connected not 5. So how do i delete the other 2

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LittleMick73
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Re: Remove device from virgin go

Hi go into virgin go, click on the 3 bars top left on my android device, press settings device management and remove the ones you don't want.Regards Micky
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Roger3
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Re: Remove device from virgin go

I have yried this but it will not let you remove only replace

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LittleMick73
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Re: Remove device from virgin go

Hi sorry that didn't solve your problem, it used to be that virgin only allowed additions and removal once a month, whether this is still the case I'm not sure, so it maybe worth trying at the end of this month.Regards Micky
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