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Remove a device

Hi I've been ringing  now for 2 full days and cant get throug . You would think with the current situation that the can only remove a device 3 times  would be lifte . 

Please can someone get back to me as I'm unable to register another device to my virgin tv go. 

 

 

 

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Re: Remove a device

Hi Kendra711, 

Thanks for your post and welcome to our community. 

Very sorry for the delay in getting back in touch, we have been busier than usual. 

 

I do apologise you've had some issues removing a device lately, I know you're keen to do this. 

I've tried to have a look from here to see if this has been done for you since you posted, but I've been unable to locate your account from here. 

If you still need help do let us know 🙂 

 

Emma_C - Forum Team
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