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AB926
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Remove Duplicate devices

Hi,

I am trying to remove a couple of duplicate devices on my Virgin Go account but the option to delete is not there.

I have trying logging in & removing on the duplicated device, via a desk top and also googling a solution but nothing is showing me how to remove these 2 duplicates.

Please could someone help.

Many Thanks

 

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David_Bn
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Re: Remove Duplicate devices

Good Afternoon AB926,

 

Thanks for your post on our Community Forums and I’m sorry for the time it’s taken to respond to your post.

 

Sorry to see you've been experiencing this issue with our services. Is this still ongoing or have you been able to speak to our team to resolve this since your post?

 

Kindest regards,

 

David_Bn

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