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JenniferM01
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Registering / Removing Devices

Hello. 

Please can you advise how to remove / re register devices for Virgin Tv Go. 

It won’t give me the option to add a device so. I only have one device registered and have only had the TV go ap since last month. 

Can you please advise, I have tried to access the application through mobile and Mac - both of which don’t allow me to add or edit the devices.

 

Thanks

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Zak_M
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Re: Registering / Removing Devices

Good morning JenniferM01 

 

Welcome to the forums and thank you for taking the time to post. 

 

I have just taken a quick look over things, I have re-set your TVGO limit. Could you please register your devices again and let me know how things are going? 

 

Kind regards,

Zak_M

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