Virgin Media Community

[Mitch69]

Hi….I understand I can have 5 devices on TV go. I only have 2 registered but it keeps telling me that the device limit has been reached.

Am I able to reset this and reload the various devices?

thanks 

[Carley_S]

Hi @Mitch69 

Welcome to the community forums 

Sorry to hear you;re having issues with your TVGO registered devices at this time. 

You have the ability to make adjustments to your registered devices 3 times in one month. Instructions on how you can register a device or replace a registered device can be found here.
 

Please be advised, you will have to then keep the cookies on your laptop/PC or MacBook or it will register as a new device every time you access TVGO, and use up all of their available changes.