Hi Hetty,
Many thanks for your response, I have looked at My Devices within the Sky Sport/Sky Cinema sector & the named device is the correct name of my laptop name & both apps work fine, but when I check my devices within TV Go sector, 2 devices are named but read as "My Computer - Microsoft Edge & My Computer - Google Chrome" which are my two installed browsers. It states I cannot change a device until 1st February, this happened at the end of December so on 1st January when I tried to view it reselected the two browsers again automatically, but didnt allow me to change the name to my proper laptop name, however this automatic action did allow the TV Go app to work but only on the 1st January, on the 2nd January I got the current message locking me out until the 1st February, when I suspect it may well go through the same scenario, the problem seems that I cannot change the device name manually as I can with the Sky Apps? I have uninstalled the TV Go app, reset my laptop but to no avail?
Many thanks
Danny (sheamansenior)