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Hoss2
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Register Device for TV go

Hi

I cannot register a new device for TV go, every month when I try to do it I can click replace and save but then it states I have reached maximum changes for the month.

 Then I have to wait another month but it still doesn't work and I am stuck in a loop, even though I only try to change 1 device a month. Please help

 

 

 

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Robert_P
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Re: Register Device for TV go

Hello Hoss2

 

Thank you for taking the time to contact us regarding the device issues you're experiencing registering them for Virgin TV Go. We're happy to help and welcome to the forum!

 

Can you confirm how many devices you currently have registered? Also what type of devices they are? (iphone, laptop, etc)

 

Thanks

 

Rob

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Hoss2
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Re: Register Device for TV go

Hi, I rang 150 in the end and they had to remove all the registered devices so I could add the new device

Regards

 

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Robert_P
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Re: Register Device for TV go

Thanks for letting us know Hoss2, if you need us again the future please don't hesitate to get in touch and we'll be happy to help.

 

Rob

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