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Ibby5618
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Recordings

hi

I use the Virgin TV go app on my MacBook to watch tv sometimes. I have many programmes recorded on my actual box at home however when I try to watch them on the app I am unable to so. Can you tell me why this is and if it can be resolved??  

thanks

ibrahim 

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SCA1972
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Re: Recordings

Hi Ibrahim

AFAIK recordings on your TV box can only be watched via the app on mobile devices, not PCs or Macs.  This is by design, not a fault.

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Scott

My setup: VM TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

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nodrogd
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Re: Recordings

All due to rights restrictions.

The app only allows you to view on a mobile device (phone or tablet). You are also restricted to viewing on your own home network.

VM BB TV Landline PAYG mobile. Freeview/Freesat HD, Tesco Mobile. Customer since 1993

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