I use the Virgin TV go app on my MacBook to watch tv sometimes. I have many programmes recorded on my actual box at home however when I try to watch them on the app I am unable to so. Can you tell me why this is and if it can be resolved??
AFAIK recordings on your TV box can only be watched via the app on mobile devices, not PCs or Macs. This is by design, not a fault.
______________________ScottMy setup: VM TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
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All due to rights restrictions.
The app only allows you to view on a mobile device (phone or tablet). You are also restricted to viewing on your own home network.