cancel
Showing results for 
Search instead for 
Did you mean: 

Recording settings not available

nicnicz
Joining in

I have been with virgin for years but just registered for virgin tv go via my laptop. I am trying to watch My recordings but not sure how. I went to saved but just the spanner and TV sign  comes up with a red Box saying manage my box.

I tried clicking that but it only allows me to delete my recordings. Please can someone tell me how I can watch recordings? I even tried the settings but when I click recordings it just says recordings settings are not available 

1 ACCEPTED SOLUTION

Accepted Solutions

Ernie_C
Very Insightful Person
Very Insightful Person

Unless I’m mistaken, watching recordings is only allowed on mobile phones and tablets, not laptops.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

3 REPLIES 3

Ernie_C
Very Insightful Person
Very Insightful Person

Unless I’m mistaken, watching recordings is only allowed on mobile phones and tablets, not laptops.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Thank you.

Hi nicnicz,

A warm welcome and thanks for posting on our community forums. As our valued member @Ernie_C has advised, unfortunately we do not support watching TVGO through laptops. As stated you can use phone and tablets to view these services.

Kind regards Jodi.