Hi, trying to register a new device in TV Go, but all 5 show as used. If I try to delete one it just says it can’t do it now, try again in a few minutes.
Hi @Cebranjo thanks for posting and welcome to our community.
Sorry to hear you're currently unable to register a new device on TV Go. I would like to help resolve your issue. I am going to send you a private message.
Just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
I can see that the no. of users showing in TV Go app has been reset & now shows only 1 user, but trying to watch Sky Sports on mobile I get a message “Device Limit Reached”. Advice on sky.com is to manage devices on VM, but as mentioned, VM shows only 1 device registered. How can I get the registered devices to reflect in sky sports access?