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Re: Unable to manage sky devices - tells me only available to virgin tv customers !!! but i am on...

Joining in

Hello, could I ask for some help resetting this while the web site is broken.



Forum Team (Retired)
Forum Team (Retired)

Hey andshrew, thanks for taking the time to post on our help forums and this thread.

Sorry to see you've been affected by this online issue and unable to make changes on your Sky Sports devices registered, we'd love to best assist with this.

In order to have a closer look and help, I'll send you a PM here shortly.
Please, check the top right-hand side of our page to find a white envelope.
Click on this and you'll see my message.

Forum Team

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Joining in

This is virgin media not sky

Z100 Nyc

Hey Jonc11, thank you for reaching out and I am so sorry to hear this.

Just to confirm this is showing on the TV and not on the app?

What error is it giving you? cheers 

Matt - Forum Team

New around here?