on 15-12-2023 15:01
I have an iphone 14 and am unable to sign into any virgin media apps, although I can sign into my virgin money app.
please help.
on 16-12-2023 17:44
Hi MichaelCarey1,
Thanks for posting and welcome to our community 🙂
Sorry to hear you're having some issues singing into your My Virgin Media account, can you confirm if you're able to access this via a web browser here? or on any other device?
Alex_Rm
on 23-12-2023 04:50
Hi Alex
I followed the link with safari and it says wrong email and password.
tried to sign in on chrome and got error code FSB50
its the same with all the virgin apps
on 24-12-2023 08:39
Thanks for coming back to us.
I'll send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill