Menu
Reply
cjo1969
  • 1
  • 0
  • 0
Joining in
170 Views
Message 1 of 2
Flag for a moderator

Re: Tv Go - maximum number of devices reached

Hi Martin

I've just created an account as I read your response to another Virgin customer.

I only use two devices for Virgin TV Go but my laptop has registered four times and I have to wait until the start of March to reset. 

Can you assist please?

 

 

0 Kudos
Reply
John_GS
  • 8.04K
  • 427
  • 706
Forum Team
Forum Team
56 Views
Message 2 of 2
Flag for a moderator

Re: Tv Go - maximum number of devices reached

Hi cjo1969

 

Thanks for posting and welcome to the community.

 

I'll PM you now to reset the devices. Normally the device duplication is caused by the clearing of cache and cookies. Please do still do that, however leave the TV Go ones 🙂

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply