Menu
Reply
Gnome88
  • 2
  • 0
  • 0
Joining in
177 Views
Message 1 of 2
Flag for a moderator

Re: TV GO device multiple registration???

I'm having the same issue with my main PC. Every time I use the Go app I have to re-register the same device. Now I can't even watch using a browser.

0 Kudos
Reply
Steven_L
  • 8.73K
  • 524
  • 884
Forum Team
Forum Team
136 Views
Message 2 of 2
Flag for a moderator

Re: TV GO device multiple registration???

Hi @Gnome88,

 

Welcome back to the community and thanks for taking the time to post your issues here.

 

Do you clear your browser cache and cookies everyday? I ask this as the TV GO app needs the cookies to remain so that it recognises that the device has already been used and let you on without having to add a new device.

 

I can add another change or reset your devices, so that you can get back on right now, we can do this but would need to pass account security.

 

If you're still having issues, please respond to my private message and we can get this looked into further for you.  

 

Regards,

Steven_L

0 Kudos
Reply