on 05-03-2022 12:12
I am having the same problem. It is saying I have reached my device limit and it won’t let me delete old devices. It’s fine on TVGO but not when using the Sky Sports app.
Answered! Go to Answer
on 06-03-2022 15:11
Hi Showard,
Thanks for reaching out to us here on the Community.
I am sorry to hear you are experiencing issues with the devices when using the Sky Sports app.
Have you been able to follow the steps provided by newapollo? If so, have you been able to make changes to your registered devices?
Thanks
on 05-03-2022 14:59
Hi @showard
You should be able to manage your Sky Devices by logging into http://manage-virgintvgo.virginmedia.com/skydevices
It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.
Any problems either try an incognito window or clear your browsing history
on 06-03-2022 15:11
Hi Showard,
Thanks for reaching out to us here on the Community.
I am sorry to hear you are experiencing issues with the devices when using the Sky Sports app.
Have you been able to follow the steps provided by newapollo? If so, have you been able to make changes to your registered devices?
Thanks
on 06-03-2022 16:13
Yes thanks. Sorted it by logging in on laptop and using Safari as my browser.
on 07-03-2022 16:16
Hi showard
Thanks for your update
We here if you need anything else
Gareth_L