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Bracpasuk
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Re: Sky Sports app device limit reached error

Hi, I am having the same issue, device limits reached (on sky sports app only, ok on virgin channels) and won’t let me change them. Could someone help me please?

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Tom_W1
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Re: Sky Sports app device limit reached error

Hi @Bracpasuk, thanks for your post although I'm sorry to hear of your concerns.

Have you tried the following link here to see if this helps? Does this just happen on one device you use, or all of them?

Many thanks

Tom_W
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newapollo
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Re: Sky Sports app device limit reached error

Hi @Bracpasuk 

You should be able to manage your Sky Devices by logging into http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

Dave

I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

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Bracpasuk
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Re: Sky Sports app device limit reached error

Thank you very much, that worked

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Molly_T
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Re: Sky Sports app device limit reached error

Hi Bracpasuk, 

Sorry to hear of your sky sports device issue - glad to hear it has now been resolved!

Thanks to the community and Newapollo for offering support! 

Please do let us know if there is anything else you need. 

All the best. 

Molly
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