Menu
Reply
danbooth36
  • 5
  • 0
  • 1
Tuning in
515 Views
Message 1 of 5
Flag for a moderator

Re: Sky Sports App - not loading just black screen

Apparently I have to make my own thread or I can’t be helped. Problem as in subject.

0 Kudos
Reply
danbooth36
  • 5
  • 0
  • 1
Tuning in
500 Views
Message 2 of 5
Flag for a moderator

Re: Sky Sports App - not loading just black screen

Awaiting the promised help? 

0 Kudos
Reply
Zak_M
  • 5.02K
  • 280
  • 472
Forum Team
Forum Team
366 Views
Message 3 of 5
Flag for a moderator

Re: Sky Sports App - not loading just black screen

Good afternoon @danbooth36 

 

Thank you for taking the time to post. I am sorry to hear that you have had some issues with the sky sports app, as your OP was some time ago, would you please advise if this issue is still ongoing?  Are you able to let us know if you are getting an error message? 

 

Kind regards,

Zak_M

0 Kudos
Reply
danbooth36
  • 5
  • 0
  • 1
Tuning in
308 Views
Message 4 of 5
Flag for a moderator

Re: Sky Sports App - not loading just black screen

Oh a response at last. Email went in my junk so I’ve only just seen this. No error message as stated previously and by other users with the same problem, it opens the sky sports player says loading, then goes black and closes. I’ve now missed several games over the last month thanks to this issue. 

0 Kudos
Reply
Hollie_B
  • 932
  • 45
  • 61
Forum Team (Retired)
Forum Team (Retired)
283 Views
Message 5 of 5
Flag for a moderator

Re: Sky Sports App - not loading just black screen

Hi there @danbooth36 

 

Thanks for your reply and for confirming what the screen is doing when you try to watch. Is this still the case today? We have had some issues with the TV Go side of things, however the Sports should be working today. 

 

I'll pop you a private message to take some details and look in to this for you. 

 

Thanks, 

 

 

Hollie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply