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12-05-2021 18:19 - edited 12-05-2021 18:20
I have lost sound on CBS and it keep asking me to register the device.
This is using Firefox.
However I have just tried Edge and although it took its time to load it seems to be fine.
I hope this helps
on 12-05-2021 18:29
Thanks for the update kevcharben, from what you have advised it would appear to be a browser issue. You mentioned it works with Edge, has it previously worked with Firefox?
Rob
on 12-05-2021 18:52
Yes I have used it every day for the last week, I always use firefox with no problems until this morning.
on 13-05-2021 10:48
Hi @kevcharben
Thanks for getting back to us. Can I ask if you've tried to deleting your browsing history and cache on Firefox?
Regards
Lee_R