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Weapon
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Re: De registering a device from virginmedia go

Same problem here, rang up and still no further forward after 40 mins on the phone, link also doesn't load in. 

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Kain_W
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Re: De registering a device from virginmedia go

Hi Weapon,

Thanks for posting and welcome to the community!

Sorry for the issues faced with removing devices, are you receiving any error messages when attempting to remove a device?

Thanks,

Kain
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Weapon
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Re: De registering a device from virginmedia go

I don't even get as far as the removing device page as it won't load in. This is for the sky sports app not virgin go.

 

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newapollo
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Re: De registering a device from virginmedia go

Hi @Weapon 

You should be able to manage your Sky Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure you are using http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

Dave

I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

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Weapon
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Re: De registering a device from virginmedia go

Wow awesome worked on incognito straight away, pity about the wasted time on the blower to virgin. 

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