Virgin Media Community

[jrouse]

I took have need experiencing this issue using Windows 10 and Microsoft Edge for a while now.   Im only using the same laptop and it keeps asking me to re-register the device. 

Now I cant re-register the laptop until 1st May.  This isn't acceptable as I wish to use the online option.  I'd be grateful if you could reset whatever needs to be reset so I can register my laptop again.  

Thank you,.

[Tom_W1]

Hi @jrouse, thanks for your post although I'm sorry to hear you're having issues re-registering devices for TV Go.

I'm more than happy to look at resetting the devices for you, so please allow me to send you a PM to look into this further.

Please expect this PM to arrive shortly and respond when you can! 

Many thanks