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ian8
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Message 41 of 46
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Re: [RESOLVED] Sky Sports channels missing - Virgin TV Go

Nearly there now. Only 1 outstanding fault report (about not being able to watch Manifest) but that is now joined by the fact that the VirginTVGo listings page has lost all the channel logos. :doh: and, yes, I've reloaded/refreshed the page several times now.

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Message 42 of 46
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Re: [RESOLVED] Sky Sports channels missing - Virgin TV Go

Hi Ian8 and s9750,

I'm sorry to hear that you've still been experiencing issues with the TV Go application. 

Can I just confirm if you are still having issues with this app, and if you are what problems specifically you're experiencing?

Could you try logging out of the application and back in to see if this helps to resolve any on going issues?

Thanks

Lucy_B

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Message 43 of 46
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Re: [RESOLVED] Sky Sports channels missing - Virgin TV Go

@s9750 

Could you try signing out and signing back into the app please? We just want to be sure the problems aren't still occuring due to the app being cached.

Kev

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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s9750
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Message 44 of 46
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Re: [RESOLVED] Sky Sports channels missing - Virgin TV Go

Seems to be working again - thanks

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Mark_andrew81
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Message 45 of 46
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Sky Sports channels and Eurosport missing - Virgin TV Go

Since yesterday I am missing most of my sky sports channels along with Eurosport, please advise.

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Message 46 of 46
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Re: Sky Sports channels and Eurosport missing - Virgin TV Go

Hi Mark_andrew81

 

Thanks for your post and I'm sorry to see that you're missing channels on your TV Go application

 

We are aware of the issue with Eurosport and this is being investigated.

 

In regards to Sky Sports, have you been able to log into Sky's application to view these channels?

 

Kindest regards,

 

David

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