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Problems with Logging onto Sky Sports App on Samsung S10

Trying to log in to Sky Sports App on Mobile phone via Sky Sports App. Trying to Login via Virgin Media UK option - not recognising log in details.

App has been uninstalled and reinstalled.

I am able to watch Sky Sports via browser on Laptop.

Any ideas for solutions?

Thanks

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Re: Problems with Logging onto Sky Sports App on Samsung S10

Hi M9rk, thanks for getting in touch.

 

Sorry for the problem you've had logging in to the Sky Sports app using your VM credentials.

 

When this happens do you get any specific error message?

I understand you've deleted & reinstalled the app - can you also confirm that your device is up to date with the latest version of software as well?

 

Tom

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