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Lougee63
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Problems accessing tv go app

4 weeks ago

Cannot access tv go on husbands I pad but can access on my own I pad.

iOS all up to date and have tried uninstalling and installing the app but no joy

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JitteryPinger
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Re: Problems accessing tv go app

4 weeks ago

Any error messages ?

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
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Ernie_C
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Re: Problems accessing tv go app

4 weeks ago - last edited 4 weeks ago

Are both iPads at the same software level? What is/are that/those level(s)?

V6 or TV 360?

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Lougee63
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Re: Problems accessing tv go app

4 weeks ago

Both I pads same software level iOS 14.4

Can also get it on pc but not husband I pad

error message.. sorry this is not available

no problems signing in to virgin media 

v6 

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Ernie_C
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Re: Problems accessing tv go app

4 weeks ago

Check the settings on your husband’s iPad.

Local Network Privacy has to be toggled on.

24A4B893-F035-4349-A8A4-29B9F2870E4A.jpeg

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Lougee63
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Re: Problems accessing tv go app

4 weeks ago

Yeah this is toggled on

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