Virgin Media Community

[pricha1]

Hi 
Could somebody please reset all of my Tv Go devices as per other requests here ?

Having taken over a family iphone using my backup which had both TV go and sky sports app working I get an error about unable to register when sky sports loads so I would like to start again.

Please send me a private message to confirm next steps ? Thanks

[Carley_S · Accepted solution]

Hi @pricha1

Welcome to the community. 

Sorry to hear you're having issues with registering your TVGO devices. 

You can replace up to 3 devices per month on the TVGO app and 1 device per month on the Sky Sports app. 

For the TVGO app you can log in and go to Device Management and replace any devices from this section. For Sky Sports you can find information on registering and replacing devices here.