Virgin Media Community

[BenWarren]

Phone App has made me register my device several times, I now can't use it as all the slots are full and can't register a new device until 1st Feb.

Is there a way of deleting all the devices saved and adding the ones I use back on?

I use the app alot on my phone so this is very annoying

[Natalie_L]

Hi BenWarren, 

Thanks for reaching out to us here on the Community. 

I am sorry to hear there have been some problems with the app registering devices. 

We would need to reset your devices from our side. To do this, we will just need to take a few details via private message. 

I will pop you over a message to the purple envelope on the top right of this page. 

Speak soon,