Virgin Media Community

[AlexTipler93]

Hi,

I cannot login to Virgin Media go as I need to reset my password, but every password I use, despite matching the credentials, is not working and says I cannot use that password. 

I need to update my password so I can log in to my account, pleass help!

Alex

[Kain_W]

Apologies for the issues faced AlexTipier93,

Welcome to the community, our team were notified of an issue yesterday regarding this service. 

Are you able to try again today to see if it works?

Thanks,