@twinklestar wrote:
I'm not sure how to check if they are both on the same network, but as it sometimes works and sometimes doesn't I guess I am?
If it sometimes works, there's a good chance you are then - but still need to rule out the problem times IMO.
If you login to your VM router (using 192.168.100.1), there should be an option to view connected devices - I use my own router so am unfamiliar with the menu structure.
Each connected device will be listed with an IP address - the first 3 blocks of numbers need to match between your TV box and whatever mobile device you're using, the final number can and will differ.
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