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Not available in this region

I am using my 4g connection and keep receiving not available in this region when trying to watch the virgin only content.  I am not using a VPN.  

 

I tried recently to see what boxsets were available using wifi and was told none available.  

 

What is the point of this service if it will not work

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Re: Not available in this region

Welcome to our forum and thanks for posting Robburns.

 

Sorry to hear that you're unable to watch TV content on your mobile. So I can help, I'll need more information from you.

 

Can you tell us whether you're trying to watch it in the UK and is this the TV Go App?

 

Are you able to log in okay and can you see any error messages?

 

Have you also tried uninstalling and re-installing the app?

 

Thanks,

 

Lisa

 

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