Hi, I'm getting this error message again and can't view any channels on my desktop
Can anyone help? When it happened last time I had to clear cache/history each time and re register device but ended up using all my device allocation.
Welcome back! Thanks for posting.
I am sorry to see that this is happening.
Please can you tell me what it is that you are trying to use?
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I can telly you what they're using I get the same message, here's a screenshot of it on my phone.
In the last 2 weeks this has happened on all of the on demand stuff on vrigin TV go app.
Thank you for showing me this.
Is this happening on more than one show? Are you using the App or the web browser?
It's happening on all the shows.
And its showing the message on the app, across 3 devices.
I'm using the TV go app.
Thanks for confirming george121203,
I'd like to try resetting your devices for you, see if this helps.
I've popped you over a private message to get a few more details from you (purple envelope, top right hand corner)