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showerman
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No access to Sky Sports

Error message keeps being displayed, what do I have to do to watch SKY F1.0B310C61-2765-4FC3-B450-4DF25E9D01A5.png

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Alex_RM
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Re: No access to Sky Sports

Hi showerman,

 

Thanks for posting and welcome to our community 🙂

 

Sorry for the late reply, and to hear you're having some issues with TVGO,

 

Is this still a problem since your post on Saturday? 

 

Can you confirm if it's just the Sky channel you have the issue with?

 

Alex_Rm

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showerman
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Re: No access to Sky Sports

Still the same problem with SKY Sports on TV Go, can take an hour to connect

 

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Lisa_CC
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Re: No access to Sky Sports

Hi showerman,

 

Are you having the same problem when trying to watch other channels apart from Sky Sports? I ask because to watch Sky Sports, you'll need to install the Sky Sports App and not the TV Go App for the device you're using. Can you give us more information about the device you're using and the App you're using to help us understand the situation better?

 

Thanks,

 

Lisa

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showerman
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Re: No access to Sky Sports

Yes just Sky Sports, BT and Sky Cinema ok

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showerman
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Re: No access to Sky Sports

Since that day I have tried 100’s of times and just get the error code, Sky Sports News is ok.

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Paul_DN
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Re: No access to Sky Sports

Hi showerman,

 

Thank you for coming back to us, are you now able to watch Sky Sports via the Sky sports app ?

 

Regards

 

Paul.

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