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No SKY cinema and TV go wanting PIN

So another question reiterating how bad the virginmedia service is:

No SKY cinema app available. When I try to access, as advised, using TV Go app asks for PIN and says not recognised and locks me out after 1 attempt. I am putting I. The right code so I did a reset which says auto reset to 0000. NOT TRUE. THE APP WILL NOT LET ME ENTER ANY PIN TO ACCESS ANYTHING. 

Virginmedia please reply. This is no.2 thing not working with virginmedia. 


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Very Insightful Person
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Re: No SKY cinema and TV go wanting PIN

This may not be the cause of your issue, but I think worth pointing out that the pin required is the TV Go pin, not the old Sky Cinema app pin.


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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