What happens if you change the prefix to http:// instead of https:// ?
Also from https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app
Supported computers and browsers
To use Virgin TV Go in a browser please ensure you’ve got cookies enabled in your browser, that virginmedia.com is listed as a trusted site, your browser is set to allow protected content, and you allow pop ups from the Virgin TV Go website.
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