Virgin Media Community

[Raj2018]

Hello,

The whole of NCIS: New Orleans seasons 1-7 was available to watch in the box set section. I have watched so far all of season 1-3 and almost completed season 4 but for some reason, about few days ago, it was only displaying season 7 on TV on the go and now it is only showing seasons 1,2,3 and 7.

Why was the most of the seasons removed and now only showing seasons 1,2,3 and 7. 

I would like to finish watching season 4 and start watching seasons 5,6 and 7.  

[Raj2018]

I just checked today on TV GO. NCIS: New Orleans seasons 1-7 has returned to the box set section. Thank you Virgin Media.

[David_Bn]

Thanks for the update @Raj2018, pleased to hear you're now able to resume the watching of the show

Sorry for any inconvenience or frustration caused

Kindest regards,

David_Bn

[Raj2018]

Hi David,

Thank you for your reply. 

I have reached near the end of season 7 but there are 3 episodes missing. 

[Raj2018]

I am very surprised that there are 3 episodes missing.

[Serena_C]

Hi @Raj2018

Thanks for getting back to us. I'm sorry to hear that there are 3 episodes missing from Season 7, that is not ideal. Which episodes are missing?

Kind regards,

Serena

[japitts]

@Serena_C 

According to https://en.wikipedia.org/wiki/NCIS:_New_Orleans_(season_7) S7 is E1>E16

TV Go lists E1>E13, incidentally VoD is also missing E16

[Raj2018]

What japitts has typed. 🙂

[Kath_F]

Hi Raj2018, 

Thanks for coming back to us on this one to confirm which episodes. 

I have been able to replicate this and so I've raised this over to our Mods to pick up with the relevant teams. Once they pop back to me with an update, I will come back to you. 

Hopefully we will have the missing episodes uploaded for you shortly. 

Many thanks, 

[Raj2018]

Thank you. 🙂