i moved house, self installed yesterday and everything is fine,
except the tv control app to set recordings / delete etc doesnt work, it works inside the same network on wifi, but eg if i was round a friends and i saw an advert for a show i liked the look of, i could go onto my phone (even if it was mobile data etc) and set recording. (the setting toggle in the app is set to allow mobile data, i checked, still no difference)
nothing has changed, except the different physical address, phones the same, even the recordings and settings on the v6 were fine.
only thing i can think of is, because of the move i got a new account number, should i sign up a new account using this?