Menu
Reply
ErikM1
  • 1
  • 0
  • 0
Just joined
266 Views
Message 1 of 3
Flag for a moderator

Missing sports channels

I've recently lost most of my sports channels from the Go app and website.
Until last week I had just about everything except the sky sports hd channels, now all I have is BT Sport 1, 2, 3, Sky Sports News & Mix, and Eurosports 1, 2 and ESPN.
I can still watch all the other channels on the tv, so they haven't dropped from my package, I've just lost being able to watch them on the computer/tablet.

Why have they gone, and how do I get them back?

0 Kudos
Reply
Aaron2
  • 867
  • 98
  • 161
Well-informed
256 Views
Message 2 of 3
Flag for a moderator

Re: Missing sports channels

Sky Sports can only be viewed by the Sky Sports app and not TVGO.


** I work for VirginMedia but all opinions posted here are my own.
0 Kudos
Reply
Graham_A
  • 16.5K
  • 2.32K
  • 7.06K
Very Insightful Person
Very Insightful Person
249 Views
Message 3 of 3
Flag for a moderator

Re: Missing sports channels

Nevertheless, the Sky Sports channels should still show in the TV Go listings with a breakout button to watch via the Sky Sports app.

Others reporting this issue have resolved it by signing out of the TV Go app, unistall and then reinstall the app and then sign in again.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply