Vigin TV Go lets me watch BBC channels work through iPlayer, and sky subscriptions channels through Sky Sports but I can't watch any standard or BT channels. I get the following message "sorry - this isn't available, sorry - we can't play this at the moment (-2031).
I've tried uninstalling and reinstalling the app several times with no change.
Virgin TV Go is working absolutely fine on my phone - all channels. but the screen is cracked beyond any use!
Thanks for your post and apologies for the delayed response. Have you been able to get this sorted since your post? If not able you able to clarify which device is showing this error, is it a PC, laptop or mobile device? And can you advise the operating system?
Thanks, I can watch Sky Sports on the Sky Sports App. These channels did appear in the list on Virgin TV, and clicking on them immediately directed me to the Sky Sports App. They've disappeared from the list though, how do I restore them?