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SouthMike
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Maximum of devices reached

Please can someone advise on how I can resolve this issue - I use my PC and My phone - 2 devices in total - although I am being told that my device limit has been reached and cannot be increased until 2022!  

My Computer - Microsoft Edge(Current device)
16 days
My Computer - Microsoft Edge
16 days
My Computer - Google Chrome
16 days
My Computer - Google Chrome
16 days
My Computer - Microsoft Edge
16 days
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Sofia_B
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Re: Maximum of devices reached

Hi @SouthMike

 

Thanks for your post 🙂 

 

I'm sorry to hear this, I appreciate this is frustrating and we apologise for any inconvenience caused. 

 

I'm going to send you a PM so we can reset the devices for you. 

 

Please look out for a notification in the purple envelope located in the top right hand corner of the Forum.

 

Thanks, 

Sofia
Forum Team



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Sofia_B
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Re: Maximum of devices reached

Thanks for chatting with me over PM @SouthMike

 

Glad I managed to reset the devices for you. 

 

If you have any issues from here, please let me know and I'll happily assist further. 

 

Thanks, 

Sofia
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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