I see on this forum that this is quite a common problem. I have 5 devices registered on my Virgin TV Go. I have kept the same 5 devices and never exchanged them. But on the google chrome devices it is saying “maximum number of devices reached” even though there have been no devices added or removed.
The iPhone and Internet Explorer devices are still working fine but the three Google chrome devices are bringing up the message.
I have waited until the start of the month to allow changes to devices but this hasn’t helped, the same problem is there.
Please help, this is really frustrating. Is somebody able to refresh my device list please?