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Avocadodoctor
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Maximum number of devices reached

They are all the same device, and I cannot reset any of them for 5 days apparently.  Has this problem been solved yet?

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John_GS
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Re: Maximum number of devices reached

Hi Avocadodoctor

 

Thanks for posting and welcome to the community. I am sorry about the devices issue. Have you managed to do the reset since posting? Let me know if you need further assistance.

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Avocadodoctor
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Re: Maximum number of devices reached

It took that long to receive any help that the time has already passed and the devices have already reset. And STILL no one has answered my original question.

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John_GS
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Re: Maximum number of devices reached

Are you clearing your cache and cookies each time you use it say via a computer?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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