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Max devices reached

mattaus
Tuning in

Sick to death having this issue, only ever use 3 devices

loads of folk have the same issue but there is no easy fix, sort it out

3 REPLIES 3

Vikki_M
Forum Team
Forum Team

Hi mattaus

 

Thank you for your post and welcome back to our community. 

 

Are you referring to your TV Go account?

 

If so we can pop you a private message and re set the devices for you.

 

This should resolve the issue.

 

Please pop back to us when you can. 

Vikki - Forum Team


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Yeah TV Go Account, everytime I log in it thinks its a new device

In this case, we will send you a private message to reset this. Please look out for the envelope on the top right-hand corner of the page and provide a response when you can.

Thanks,

Akua_A
Forum Team

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