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Manage my sky devices

stevierayricho
Just joined

on ‎09-09-2022 11:34

Can anyone help my managing my sky devices,I've tried to do it through the tv go website but when I click on manage my sky devices it gets stuck looking for Web page then times out 

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎09-09-2022 12:29

Hi @stevierayricho

You should be able to manage your Sky Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Martin_N
Forum Team
Forum Team

on ‎10-09-2022 12:37

Hi stevierayricho,

Thank you for your pot and welcome to the community. 

I'm very sorry to hear about the issue you're having with managing your sky devices. 

Can you please confirm if you have been able to follow the advice from newapollo?

And if that has resolved the issue?

^Martin

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