Hi all, getting this error when going to stream shows on virgin TV control. I'm aware I'm using an older version but the newer version was giving me some black screen issues. Is this caused by the version not being supported anymore or can I actually fix this issue? Restarting the V6, phone and internet hub have not fixed this issue thus far so i have a feeling it is the former.
I have been using the TV Control app on my amazon fire tablet for years and have never had any issues. That is until yesterday, I also got this error message and I am unable to set up the streaming services, it just keeps telling me to try again. I have rebooted my V6 box this morning. My tablet is running an old version (4.4.0-1215530) because Virgin Media are not updating the app on the amazon app store. I have emailed the app developer about this a couple of times and have heard nothing back and the app obviously hasn't been updated. My mobile phone, which has the newest version isn't having any issues with streaming, but I'm sure you can imagine that I would rather watch programmes on a 10" screen rather than a screen half it's size.