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Internet connection required for downloaded shows

Why do I need an internet connection to watch a show I have downloaded to my phone on TV Go?

I keep getting shows buffering with messages telling my connection is slow so I may have a problem. 

The show has been downloaded - they should play offline absolutely fine.

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Re: Internet connection required for downloaded shows

This is not a function I use but I just did a download and it worked OK both with WiFi enabled on my iPad and with no WiFi.

Are you sure you are trying to play the download and not the actual stream of the program?

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Re: Internet connection required for downloaded shows

Yep, absolutely sure I'm watching the download. 

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Re: Internet connection required for downloaded shows

Hi @jon200 Thank you for coming back to the forum. 

 

I am sorry to hear that you are having some issue with your TVGO downloads. 

 

Please can you confirm for me, is it a download from a specific channel or is it happening on every download? 

 

Look Forward to hearing from you once again. 

 

Zak_M  

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