Virgin Media Community

[bluenorm66]

Hello . 
I’m trying to view recordings made on my V6 box of BT Sport Moto GP on my iPad elsewhere in the house and get this

I use to be able to so does anyone know a reason why this is happened? I haven’t called customer services due to time restraints and I know the lovely people on this forum will know the answer .. 

Many Thanks in advance. 

[Ashleigh_C]

Hi there @bluenorm66

Thank you so much for your post and I am so sorry to see this is happening. 

Can I ask if this is happening on any other devices or only on the iPad?

Thank you

[bluenorm66]

Hi Ashleigh
I could watch via the tv connected to the V6 box but I would like to catch up with the motorcycle qualifying via my iPad in a different room but can’t . There must be a reason for this .

Thanks

Andrew

[japitts]

I'm fairly sure - without setting a test recording and trying to play it - that BT Sport 1/2/3 are one of the channels that doesn't allow in-home streaming on the TV Control app.

Streaming a live broadcast via TV Go should be fine.

[bluenorm66]

I think you could be right . I watched he race today on my iPad.

Thanks for responding.

[Zach_R]

Hi @bluenorm66,

I'm afraid that you'd be unable to watch recordings from the BT Sports channels via your TV Control app due to permissions from the content provider.

I am very sorry for any inconvenience that this causes.

Thanks,